I LOVE Southwest Airlines and will only fly with you if I have the chance. I love how easy it is to book flights, how friendly and helpful your staff is, how wonderful your flight crews are I just can't say enough good things. I know a big project like this can cause many unforseen problems, but just remember SWA people - it will get better soon! And in the meantime, hang in there. There are so many GREAT things about your airline, I am sure people will get over these "bumps in the road" before long and will remember what a great group of people you are!!!!!!
... View more