10-21-2007
04:00 PM
8 Loves
i just wanted to comment to you (inasmuch as you are public relations for southwest) when i went on line to a ticket for thanksgiving (more than a month ago) i found that instead of the normal $300 r/t price, you guys were gouging consumers and i got to pay over $600. so, after speaking to several of my friends we've decided that once on the plane we are going to circulate a notebook asking that each passenger write down how much they had to pay for their ticket. before we deplane after the flight, we are going to stand up and announce the results of the poll then, with this info we are going to go to the press and/or department of consumer affairs to expose the fact that you guys are screwing your customers. i can assure you, i'll never fly southwest again and my hunch is once you are exposed for taking advantage of people during the holidays, a lot of other people won't either. you should be ashamed.
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