01-18-2011
01:47 PM
3 Loves
Been reviewing your proposed new Frequent flyer plan.
It is quite disapointing you are attempting to move away form a so simple I can keep track of it myself plan to a WHAT PLAN?
Keep looking at ways to see how this is actually good for the normal every day flyer or your typical young student or your family traveler and i come to the conclusion that is is NOT good for us.
We are Smart Clientele, I would say SW flyers tend to be more computer literate.
After all we can only purchase your tickets on your website.
If I am goin to have my Mother fly I have to book it for her as she does not use the internet.
You are really allienating your customer base.
You did so Great on the latest Round of comercials dealing wih the other Airlines Greed and CHANGE fees! Then You come around and Show this showing your Greed....
Please re consider or at least do a Poll between your Frequent flyers.
It will tell you a lot.
Good Luck.
... View more