02-14-2010
11:30 PM
1 Love
southwest, let this be a lesson. Irrespective of MY size, my family and I are not ever flying southwest airlines until this policy changes.
There are other solutions rather than kicking people of flights. For instance, don't fully book flights....reserve seats for customers complaining about being "encroached". Southwest especially woudl be able to fill those seats with standby customers if there aren't any "people of size".
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