Dear Crew of Flight 1949:
I flew Southwest to Houston August 24 and 26 to visit relatives. Just want to highlight the work of the attendants on Flight 1949 from Hobby to Oklahoma City at 4:55-6:15 on August 26. The crew was great especially Jennifer, who greeted everyone with a beautiful smile and courteous manner. She was particularly kind to a young Spanish-speaking man on my row who could not speak any English. I was impressed with how Jennifer was quite careful to ensure that the young man understood her instructions and received his refreshments. Jennifer made the flight to Oklahoma City extra special because of her excellent approach and delightful presence. Thanks Jennifer!
Sincerely,
Michael Decker
Oklahoma CIty
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