Here is an idea. Southwest you are clearly visionary and are one of the few airlines that do not charge for baggage. I see all the really bad posts about "thank you for protecting me from sitting next to fatty" I wonder if these people really consider any words that come out of their mouths.
Hey .....airlines....lets try this one.
Sell seats that are suited for human bodies that are not a size 1-6 or for kids.
Give up a little more leg room so that people do not need to lean through an entire flight.
The concept here is to make flying fun again. I know that the flight attendants would rather be dealing with people who are actually comfortable in their seats.
I wonder when the decision was made to pack us in like flippin chickens on the way to slaughter.
Southwest you are a innovative and customer centric airline. Take it to the next level and you could be the world leader in the airline industry. Re configure planes to have more room for "everyone" while at it reconfigure to accommodate wheel chair bound people or people who may be larger folks. Put it in the back of the plane so it is not thought of as FIRST CLASS Seating.....Charge those folks who are larger a little extra for the bigger seat but hey if they do not book those seats then....they don't fly and what do you have? Premium seating that you could say sell on the day of flight to anyone who would like to "upgrade" Or you have a fantastic new game to play on the plane....answer these questions and you win... the big seats!!!
Of course if you gave your regualr customers a comfortable chair that actually had more than 2 inches of leg room wow.......who would be mad... we would be so much happier when we fly. Maybe a little less bitchy customers who are just so pissed to be on this silver tube crammed next to smelly guy or gassy guy that your profits will soar....
Southwest.....the airline that wants to make flying fun again.
I have a lot of ideas about how you could revolutionize your service and kick some airline industry butt becuase you can do it.... YOU CAN DO IT SW!!!!
Do it.
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