Here is my suggestion: Have a tier pricing plan as follows:
1. Fly XX (low # of flights/year) times -- pay $10 for WiFi for a flight
2. Fly XX (higher # of flights/year than #1 above but less than #3 below) -- pay $5 for WiFi during a flight
3. Fly XX (I suggest 25 flights/year) -- complimentary WiFi for these frequent travelers -- these travelers are likely business folks and WE need internet access to be more productive with our jobs -- this would attract business folks to travel more with Southwest.
I know that I would love to have internet in-flight -- I travel almost every week on Southwest and spend lots of idle time on the plane.
Please take my suggestion into consideration.
Thanks,
R
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