It's pretty disappointing to learn about the new RR program. I'm not a fan with most of the details and like the previous comment the new "formula" will typically impact me in a negative method. I was excited to travel internationally on the points but was hoping to do that through your Airtran acquisition. I can only hope all the already negative response to this new plan will make you reconsider this program. Due to this plan I will make every effort after March 31st to NOT fly with SWA, SWA costs the same or more then other airlines now, and the RR program was the reason why I kept flying with you. Now I'll fly with AA and have less crowded flights and a more professional flight staff. Lastly, I've put my order in to sell my LUV stock, I don't want to invest with a company that obviously this out of touch with their customers.
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