02-15-2010
11:55 AM
1 Love
I applaud Southwest for what they do. It is this very fact that has convinced me to fly them as a first choice above all other carriers, when ever possible. Mr. Smith obviously knew the policy and still elected to use the situation that he created, to grab some free advertising at the expense of a very responsible air carrier. Bravo Southwest!, for your passenger comfort policies. I personally appreciate them.
... View more