Wi-Fi on a flight is AWESOME!!! I have flown other airlines that offer it but have never taken advantage as it does cost money. I don't think you should increase/include it in the price of a ticket as not everyone will use it. I think charging a small fee for the service as it does cost to add the equipment to the planes and it is not cheap. I do agree with the others that including Wi-Fi on the Business Select tickets or those in the A-List club. Maybe even give those who get a free flight an option of free internet or drink coupons.
I'm sure as you do with flight prices, you will run promotions on the Wi-Fi! Looking forward to the new things to come on Southwest.
Y'all are still the #1 airline in my book!
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