11-28-2007
08:59 PM
3 Loves
David.....What an excellant idea "pre-board families in the last 10 rows". I have children and that works for me, and does cut down on the boarding process. They should from back to front anyway, just makes sense doesn't it. As a parent, my main concern is that I sit with my children, not that I get the front seat. David, you deserve a job on the SWA planning board!
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11-26-2007
04:02 PM
4 Loves
Does it really what age your child is JMH? I have 3 children ranging in age from 8 to 5. Last month my 8 year old had to sit a few rows behind me with strangers. That is a very scary thing for a child of any age. The point is that parents should not be forced to be separated from there children because of others insensativity!
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11-25-2007
09:47 PM
4 Loves
Just flew for the 2nd round trip time in a month, this time with my family of 5. We checked in on-line within minutes of the 24 hr starting time and got A56. Since we needed seats together we ended up in the 20th row. People flying solo took up the rows in the front of the plane, it was horrible. This process is just ridiculous!!!!
What about the people that do not have a computer? My older family members do not (they are in there 70's) So now what, it becomes my problem to check them in online or else they will be group "c", unless they pay an extra $200 for the flight? That's a bunch of BS! Just give us a seat number when we book our flight!
You have no idea what it is like to travel with children. Shame on you Southwest!
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11-18-2007
06:11 PM
2 Loves
I HATE the new seating!!! A few weeks ago I flew twice with my 5 yr old daughter and 8 yr old son. Not knowing that the new pre-board restriction was in effect I automatically went to the pre-board and upon boarding was informed that we did not meet the requirements for pre-board, and my 5 yr old was too old to board between A & B. So we went to the END OF "C". when we got on the plane their were not any seats together. Someone was kind enough to move so that I could sit with my 2 children....in the last seat infront of the bathroom!
Now on the return flight we were coming from a place that did not have internet service, so needless to say we were automatically "c" group. When we boarded the plane this time NO ONE WOULD GIVE UP THEIR SEAT so that I could sit with my 2 children. The flight attendents even offered a free cocktail to anyone that would move and no one offered. I Watched people actually cover up their faces pretending not to realize what was happening.
I was then told that there was an empty seat in the back of the plane for my 8 year old and one in the front for my 5 yr old and one in the middle of the plane for me. ARE YOU KIDDING ME????? Someone really expected my 5 year old daughter to sit in the front of the plane with strangers? With this of course so started to cry....she is FIVE!!!! So I said that I would not allow this, finally the flight attendant asked someone to move and I was able to sit with my 5 yr old while my 8 yr old had to sit by himself. The witch of a woman sitting in the seat mext to me would not give up her seat to allow my son to sit with his mother. (Because her husband was in the seat across the way--what a joke, she does not want to sit without her husband, but it's ok for my son to sit without his mom).
I am a frequent flyer, and have ALWAYS flown SW, but I am MAD!!! We are flying again tomorrow on a 7:00a.m. flight and I have to get up this morning and print my boarding passes right away to make sure that I will not be separated from my children again. But what is going to happen on my return flight????? Again, I will be in "C" (no internet).
I can not stress enough the importance of pre-broad with children!
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