02-17-2010
04:13 AM
1 Love
I can only imagine what an awkward and embarrassing situation for this passenger. I usually do not fly Southwest, but after hearing this, I will not in the future for fear of being embarrassed or removed by some peon. If Southwest has a problem with larger customers, redesign your seating, or why not ask for height and weight when purchasing tickets? wait that would never "fly", that would be discriminatory, and that's just what Southwest did in this situation, discriminated against a passenger...
"Not So Silent Bob"? obviously some people working in PR, and flight crew need to be replaced, really the whole situation is "just plane cheap"!
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