07-21-2008
02:39 PM
9 Loves
With all the airlines to choose from I have frequently chosen SWA. I like the sense of humor that flight attendants bring on the long flights. I have been researching customer service and trying to find what techniques companies use to keep their customers coming. I just read a customer service book that has been phenomenal. It is all about getting back to the basics and making loyal attachments with customers. I have found it to be very useful.
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