I love Southwest and fly pn it often. On one flight I left my jacket on the plane I checked the next day at lost and found it was not there, and figured I would never see that jacket again. A few weeks later I got a call from Southwest and they had found my car rental receipt in the jacket and tracked me down. I was impressed that an airline would go to that kind of trouble to return a lost jacket to me. You guys are great and Thank you for all your effort
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