I am pretty disappointed that you guys are even considering charing for Wi Fi. I have been very loyal to SWA for over 10 years, however I just recently flew (for the first time) from LAX to Rochester on TRANS AIR during Christmas. (Their fare was lower than SWA by a lot, that is why I flew them.)
TRANS AIR OFFERS FREE WI FI AND FREE SIRUS RADIO TO ALL CUSTOMERS. YOU SHOULD RECONSIDER CHARGING FOR WI FI.
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