I AGREE with Nicole's comments on Nov 7. Here are my two cents worth.
I'm tired of the 'fat cats' with lots of money getting preferential treatment in this world.
Southwest used to stand for treating everyone equally but I see they are going to follow the 'crowd' instead of being 'different'.
While I know business is about staying in business, I don't see that SWA is losing money so why change.
I'm tired of the leisure traveler getting the shaft when it comes to freq flyer programs and seating restrictions.
SWA Management: I hope your changes backfire on you and you lose lots of customers permanently and that the business travelers you expect to gain do not make up for the lost leisure travelers.
Power to the 'little' people like 'me'. I hope everyone will take your travel plans to another airline which will send a message to SWA hopefully.
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