02-16-2010
06:43 AM
My hat is off to SWA. It is unreasonable to expect people to be made uncomfortable and unsafe by an obese passenger. And yes, Kevin Smith is a lot larger than he is willing to admit to himself. My only regret in this incident is that the company apologized. There is nothing to apologize for. How many times have I received an apology from an airline when they allowed a neighboring passenger to raise the arm rest and take up half of my seat? Never.
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