02-19-2010
03:06 PM
4 Loves
Kevin Smith is a very honest and kind person. If you treated him this way, imagine how you would treat me or any other customer. This speaks volumes for your company. It sounds as if you're in too big of a hurry to get something as important as good customer relations right. Even your blog post is condescending. I'm taking my 10 flights a year over to your competitor. You may not think that my business is worth much, but if a few thousand of us switch up, maybe it will help you to focus on what is really important.
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02-19-2010
03:06 PM
2 Loves
Kevin Smith is a very honest and kind person. If you treated him this way, imagine how you would treat me or any other customer. This speaks volumes for your company. It sounds as if you're in too big of a hurry to get something as important as good customer relations right. Even your blog post is condescending. I'm taking my 10 flights a year over to your competitor. You may not think that my business is worth much, but if a few thousand of us switch up, maybe it will help you to focus on what is really important.
... View more