02-16-2010
02:59 AM
1) So, ManagerJosh works for which Southwest department?
(posted twice)
I applaud Southwest for continuing to demonstrate humility and grace, and willingness to demonstrate to learn from every situation.
ManagerJosh — Mon, 02/15/2010 - 19:06
2) How much of an a** must that pilot/employee feel like at this point?
3) Hooray for trains and driving cars. Between full body scanners & the way airlines like this treat their customers, I can't imagine why anyone with a shred of dignity would choose to fly these days. Congratulations airline industry for demonstrating how the human race should never be represented.
4) After watching that show "Airline" about Southwest , none of this surprises me. It's quite clear on that show how Southwest feels about its customers - like Nurse Ratched felt about her patients in 'One Flew Over the Cuckoo's Nest.'
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