03-11-2011
02:13 PM
1 Love
I earned 16 credits prior to the roll-out of the new Rapid Rewards program, which would have qualified me for a round-trip flight (not ONE flight). I am still missing 1/2 credit and when I do finally earn it, my reward will be worth HALF of the amount of the reward I should have qualified for.
I am disappointed in the new Rapid Rewards program, to say the least. When you fly out of Dallas, many of the flights are not direct flights and I have to commit to flying longer than I would on another airline. The old Rapid Rewards program was beneficial to me but, the new one is lackluster.
Additionally, are flights with the old rewards even available? I have tired to book an award flight and there is NO availiability.
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