02-16-2010
09:09 PM
1 Love
Well, Christi, if Southwest Airlines was so "heartfelt" in its apology toward Mr. Smith, it wouldn't be necessary to justify itself. Your policy gives a green light to your staff to treat heavier people in a crude manner. After hearing Mr. Smith's story, as well as the experiences of lesser known people, I am convinced that your staff must enjoy teasing heavy people and loves to use this policy to do it. I am a heavy person myself. I am not so heavy that I would be kicked off of one of your flights (although after this story, I wonder). I have a thyroid condition...I've dieted several times and lost weight, but never down to a weight in which I would be considered thin. I have also flown Southwest several times. Lately, I've avoided it because of its ridiculous cattle call style of boarding. However, this incident has solidified my intent to never purchase a Southwest ticket ever again...no matter how much cheaper your flight is. I firmly believe that a corporation that prides itself on enacting a policy which humiliates people does not deserve to be in business. I hope your company goes bankrupt. P.S. usually AirTran beats your prices any day of the week.
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02-16-2010
09:09 PM
1 Love
Well, Christi, if Southwest Airlines was so "heartfelt" in its apology toward Mr. Smith, it wouldn't be necessary to justify itself. Your policy gives a green light to your staff to treat heavier people in a crude manner. After hearing Mr. Smith's story, as well as the experiences of lesser known people, I am convinced that your staff must enjoy teasing heavy people and loves to use this policy to do it. I am a heavy person myself. I am not so heavy that I would be kicked off of one of your flights (although after this story, I wonder). I have a thyroid condition...I've dieted several times and lost weight, but never down to a weight in which I would be considered thin. I have also flown Southwest several times. Lately, I've avoided it because of its ridiculous cattle call style of boarding. However, this incident has solidified my intent to never purchase a Southwest ticket ever again...no matter how much cheaper your flight is. I firmly believe that a corporation that prides itself on enacting a policy which humiliates people does not deserve to be in business. I hope your company goes bankrupt. P.S. usually AirTran beats your prices any day of the week.
... View more
