What a great video! I'm so happy for you and your family that this situation has resolved itself well. I think your post will give courage to all those who are coming to terms with a recent diagnosis!
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I just recently flew from Cleveland to Seattle, and then home from Portland back to Cleveland... Over the course of this, I made a few observations.
My flight to Seattle was originating in Cleveland that morning, so that meant no passengers were on the plane from the previous flight. My mom and I both had A group passes, so I wasn't so worried about playing "the game" for boarding. We were the last people to board in A group and still managed to get 2 of the three seats in the exit row with the largest amount of legroom.
The flight had a stop in MDW. You can imagine the disappointment of the people leading the A group in Chicago who found that there was only 1 empty seat in this exit row. They began to play 20 questions with me, asking if I had an A boarding pass (yes), how did they not see me in line (I wasn't in their line), oh did I preboard (of course not, preboarders can't sit in exit rows, duh), dancing around their utter disbelief that I got onto the plane before them. Finally, one of the FAs put them out of their misery, advising them that I boarded in Cleveland. This diverted the questions from me, to her (I thought this was an originating flight! - no.).
If people are so desperate to be first in line for their flight, then I think we should just let them be. Personally, I've found it is entirely possible to get the best seat on the plane even if you're the last person in A, and it's also entirely possible to get a "bad" seat even if you're the first person in A. I think more fights would be generated by people accusing others of cutting b/c their number is whatever, and just make it harder for people to line up just before boarding.
Oh, and stay away from assigned seats. kthx.
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I had an incident back in October '06 where my travel plans changed during my outbound layover and it was then that I first realized how amazing Southwest customer service is.
Having been hit with change fees from other airlines for even the most far off dates, it has been refreshing to be able to make summer travel plans and have the flexibility to change them on a whim (which I have). It's one more reason why I like to fly on Southwest when I can and why I suggest it to my friends. I am an Emergency Medical Services provider at my university and I helped plan a group trip to a conference in Baltimore. Southwest was a great fit for our group because of the price, but also because I knew if someone had to cancel, the credit could still be used towards future travel without penalty.
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