02-16-2010
12:47 AM
While I am not happy that Southwest's employees on the ground fumbled here because it does call into question the judgment of those on the ground, these people that are are overworked, overstressed and underpaid. I still hope to fly Southwest soon for my family vacation, I have been flying on Southwest for almost 10 years and have so far enjoyed it. I hope to see Southwest continue to improve their customer relations, and communication with the public. To Poster: Rick that I copied below, Sir I am 6'1" and 330 lbs I run a mile in under 12 minutes. I also take pride in checking my spelling and grammar before I hit submit. Helps people take you serious.
"Thanks, I've sat next to seem really fat people on airlines. I appreciate you enforcing this for us all! If anything, I think most people should be required to run a mile in under 15 minutes to fly southwest. Can we get this imposed?
Rick — Mon, 02/15/2010 - 18:58"
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