11-20-2007
08:27 PM
I'm not sure where to post this, but this seems the best place. I just want to say "great job" to yesterday's crew on Flight 726. First a little background. My wife and I went to Buffalo this weekend to see our beloved Patriots beat the Bills. We were returning home yesterday (11/19/07) via SWA. The leg from BUF to BWI was uneventful. We boarded 776 for the trip to MHT, and I could tell right away we had a great crew on board. They were actually very friendly to everyone and made some jokes about listening to the "air goddesses" about safety procedures and explaining that they were dimming the cabin lights to "enhance the beauty" on the flight crew. 🙂 What a difference from the crews we've had on other airlines, who don't even want to make eye contact.
Back to the story. During the flight a passenger developed severe head pain. The Flight Attendants got on the PA and asked if there was a doctor on board. No response. Nurse? More silence. My wife and I are both Paramedics and so we offered to help. The crew explained the situation, verified my credentials, and provided a well-stocked medical kit and oxygen. We then worked on assessing and treating the patient, and transferred care to the waiting Paramedics shortly after landing. The crew handled the emergency like seasoned professionals, following their protocols in a calm and caring manner. Great job!
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