10-27-2006
03:04 PM
3 Loves
I am a business traveler to New Orleans from Birmingham. I go to New Orleans about three times a month. I use to take your non-stop Southwest flights from Birmingham to New Orleans. On those times that I would find myself working in New Orleans over a weekend, I'd fly my family down on Friday afternoon to join me. But now since you guys stopped the non-stop service I drive and the family has to stay at home!
I went once since Katrina on Southwest through Houston and it took five hours to get to New Orleans! When you factor in getting to the airport early and then waiting for your bags the total time "door-to-door" is over 7 hours. I can just drive to New Olreans in less than 5 hours!
For the last year since your service stoped, I've rented cars and drove from Birmingham to New Orleans. Budget Car Rental loves me now, but I miss you guys at Southwest.
It use to be that I could leave my house get to the airport, check in, take the 55 minute non-stop flight to New Orleans, and be in my New Orleans office in less than 3 hours total.
PLEASE BRING BACK THE BIRMINGHAM - NEW ORLEANS NON-STOP!
Also, how about service between Jackson and Birmingham too? I currently drive there also because your service to Jackson is only through Houston.
Thanks,
Dave
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