Having just flown on one of the new configurations there are several things to like.
1. the new color is great
2. the new seat back pocket it better
3.the new safety markings are clearer
However; the seats are uncomfortable after about an hour. On the 2 1/2 hour flight my sitter was extra tired. The shorter stance is to give more knee room, but my knees still touched the seat in front of me and I am only 6'2". I thought I was on Contential or USAir or American. Southwest has always been the plane of choice because there was more room in the seats and between. Now you are becoming like the others carriers. That is a bad business move. There was not any change in the overhead area. and the Exit rows now have about as much space as any other row.
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