You should be ashamed of yourselves for not respecting the decisions of your employees. You hired them to represent your company and to ensure a good name for Southwest. Then, when they stand on moral grounds, you belittle them and their decision by making a joke and an ill-advised attempt at PR.
I agree with Mike and hope sincerely that you will bend over for your customers who prefer modesty as much as you have for your half dressed patron.
To the flight attendant who stood up and promoted modesty: Thank you for doing a good job. Maybe you and Colleen Barrett should change places. It seems you have some good common sense.
One last thing Ms. Barrett...you lost another customer.
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