02-15-2010
09:17 PM
1 Love
Southwest,
Your policies discriminate against those YOU consider as overweight.
If you were truly targetting obstrusive flyers, you would post height/weight charts with your standards and have a sample seat in the seating area of airports.
You DISCRIMINATE!!!
Those who are obstrusive are TALL people with their legs gangling out in the aisles, those over 6ft 2. Not short people like Kevin Smith. He is about 5 ft 8 in weighing about 240 pounds. This includes pregnant women who cannot put down the arms on their seats.
You have countless taller and heavier passengers/males that you do not even blink at. THIS IS DISCRIMINATION.
I for one will NEVER, EVER fly on SW again until you apologize to Kevin and to ALL people you have DISCRIMINATED against. PUT OUT YOUR STANDARS CHART THEN FOLLOW IT. Otherwise be held GUILTY of DISCRIMINATION.
Obstrusive also means crying children, talk talk talkers and drinkers.
DOCUMENT YOUR STANDARDS, THEN FOLLOW THEM!!
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