On August 12, we traveled to Ft. Lauderdale from Nashville for our anniversary. Southwest employee, Frank Miccolis, was one of the three flght attendants on board that day. He made the announcements, so I don't know if that made him the "chief" that day or what?? Frank made the trip so fantastic! He has such an outstanding personality and a deep desire to serve his customers. Frank made that a great trip, so much so, if we could, we would request him on future flights! Thanks again! Kudos to hiring such a fantastic attendant!
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