02-17-2010
04:18 AM
1 Love
as an employee of southwest a think we handled this very bad. im a fat guy too built pretty much like mr smith. i have no problem fitting in the seats. i really dont think he had a issue fitting in the seat. i cant say were the ultimate issue was but i can say it sounds like we messed up. i hope as a company we can sit back and learn how to better handle these situations in the future so there isnt anymore incidents like this.
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