02-16-2010
12:17 PM
1 Love
In the recent past Southwest has removed passengers for what they deemed inappropriate clothing and now because they were too fat (that being the reason the passenger was given) in a time when they should be serving anyone who can afford to fly. I will NEVER fly SWA again because it seems that they have a misguided notion that they have the right to make unfair judgments and continually handle things poorly. I've never personally had a poor experience on a SWA flight but after all of these things I have to believe that it's just a matter of time. So what if you don't charger for bags. You're treating the people who pay your salaries and keep you in business poorly and that just won't fly.
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