02-15-2010
11:28 AM
1 Love
Southwest acted appropriately. Mr. Smith is trying to make something out of nothing perhaps seeking a little publicity for himself. If you take up more than one seat, pay for two. If you go standby for a flight with only one seat available but you need two, don't be upset if you get bumped. Too many precious little snowflakes in this world. Keep up the great work Southwest!
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