Southwest Airlines Community

Debi Ferguson writes..."I flew on Monday, Nov. 12th and was very upset with the sitting. As always I was on website as soon as possibly to get boarding pass. I was shocked to be B, I have never been B. I was traveling with my son and his 8 month old baby and he could not board until all 60 A had board, what airlines does that, and other family could not board until A had." My questions - did you sit together? Did you pay and outrageous price for your ticket? If you required extra time boarding, were you willing to wait until the other passengers deplaned before exiting the plane yourselves? The answers, I suspect are 1) YES, 2) NO and 3) NO. Kjarrett write "People who are complaining about AÃ ... View more

I don't understand what the problem is.....All the families with kids and everybody else who is crying - YOU WANT A DEFINITE "A" GROUP??? Easy PAY FOR IT!!!! Having children does not entitle you to the bulkhead seat everytime you fly. You need extra time boarding?? Then you should need extra time deplaning BUT NOOOOO. You grab your kids and the carry seat and the rolling packpacks and set it up in the gangway as all the rest of the passengers are trying to exit. Do you care???? Apparently not. Your concern should be sitting all together. With the new boarding process your family still gets to sit together!! JUST NOT IN THE FIRST 10 or 15 ROWS! TOO BAD! Get on the computer with the rest of us and try for an "A" list OR just pay for it. Waaaa Waaaa you all sound like a bunch of spoiled brats. This is a business. Pay or get out of the way. ... View more

I am thrilled with the new boarding process. It is very frustrating to have booked early have an A3 ticket and watch the à ... View more

I am thrilled with the new boarding process. It is very frustrating to have booked early have an A3 ticket and watch the "pre-boards" Families with children OVER 5yrs walk right on and the Agents say nothing. Reserved spots in the line at the gate and my favorite, the FAKE handicap. How dare you! You should be so lucky NOT to have a disability but you stand there like nobody notices. If a wheelchair is required to get a passenger to a plane, doesn't it make sense that this passenger would require a chair to exit the plane? It's funny, people almost receive miracle "cures" during flight and require no assistance at their destination and will knock you over to get off the plane and get theur luggage FIRST. HOORAY for you! The new boarding process won't fix this, but this does need to be addressed. Thank you Southwest for your continued great service!! ... View more