02-14-2010
09:19 PM
1 Love
The customer service at SW is awful! I am glad to hear that I am not the only one who thinks so. Kevin Smith is overweight, he is not a fat fatty who needs to be tossed from a flight. Kevin is correct - the American public is similar to his size!!! By the way SW your apology sucks! An apology is just that an apology - not what you issued! Enjoy the PR nightmare you created!
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