I absolutely applaud Southwest's decision to make Kevin Smith buy an extra seat, or get off the plane and fly another less crowded flight.
It shouldn't matter who Kevin Smith is. What matters is that Southwest rightly assumed that the person(s) on either side of someone as large as Kevin Smith doesn't (don't) want to fly with a portion of Kevin Smith pouring into their seat.
I have never flown Southwest...but I will now GO OUT OF MY WAY TO FLY SOUTHWEST because of this incident. It shows me they aren't afraid to make a difficult decision when it comes to keeping other passengers comfortable.
Score one FOR SOUTHWEST.
And to Kevin Smith? Shame on you for using what little celebrity you have to try and bend the rules in your favor. It's too bad you can't use that $100 voucher toward a gym membership.
... View more