09-19-2007
01:56 PM
3 Loves
I am and always have been a white knuckle flier even though I am in the air 20 to 30 times a year. When I began flying Southwest years ago, I adopted the negative comments about cattlecars and "SouthWorst" but soon found out how wrong I was.
I had to be on a Southwest flight on the first day planes were allowed to fly after 9/11. The plane had 12 passengers on it. I remember before push-back, the pilot and co-pilot came into the cabin and thanked all of us for our confidence and support in the face of this terrible tragedy. It was a very serious and emotional announcement which brought tears to most of our eyes. On the return flight 2 days later with 32 passengers on board, I asked one of the flight attendants about layoff possibilities and those training to work at Southwest. She said that Southwest would not have any layoffs and those currently in training would complete their training and be employed. Her eyes and voice displayed the pride she felt for her employer.
I am proud to be a frequent flier with Southwest and appreciate the loyalty the company shows to its employees as well as its customers. It isn't "SouthWorst" it's "SouthBest!"
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