wi-fi will come in handy for business travelers especially for work communication. I like the free aspect. I think you will make it up on the customers that will sway toward your airline. A perfect example is tonight. I am going to dinner before work and I have some business to attend to via wi-fi on my laptop and I am selecting my restaurant, based on if they have wi-fi or not. I actually called a nice Italian restaurant and asked if they had wi-fi and the hostest said, "What is wi-fi?" I said, "Wireless internet" and she said, "Is that some new fancy dancy thing?" then she asked the manager if they had wi-fi and he said he had never heard of it lol...she said I guess we don't, must be something new lol.
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