I fly Southwest all the time from Manchester, NH to Tampa, Fla. Have been for years. Recently I had a flight booked well in advance for August travel and 2 weeks before I was to go I saw an ad on TV for fares $89.00 each way from Manchester to Tampa. My original flight was out of Boston because it was cheaper than flying out of Manchester. So I went on line and when I put in my travel dates the price came up as $79.00 each way, even cheaper than the TV ad. So not sure what to do I called and spoke with a Southwest Reservation person and he instructed me how to change my flight. He was extremely helpful and I was a happy camper. I now have a $40.00 credit toward another flight to be used within the next year from the date of my original ticket. As I go to Florida often, sometimes on the spur of the moment I will surely use this credit before June of 2011. They are the greatest airline and I would not go any other way to Tampa. Keep up the good work Southwst. A satisfied customer.
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