If Southwest changes its policies because of allegations by some of its non-customers that they won't fly Southwest until there is assigned seating, it will be yet another example of corporations taking existing customers for granted and even aggravating them in search of a few dollars more. I would be overreacting to say that I would discontinue flying Southwest. But I wouldn't like it as much if I had to deal with assigned seating.
And when the occasion comes that prices are about the same and schedules are about the same and I know that I have to deal with Southwest's assigned seating instead of being able to check in on line and get my "A" card, I will be likely to choose the competitor.
So, please, consider us the loyal before you go after those who are so inflexible that they let this keep them off Southwest.
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