I agree with andrew d's comments regarding families with small children. The rationale that boarding children after group A will save time is misinformed. It is difficult at best to travel with children under age 4, and forcing parents to take children through twelve to twenty rows instead of one or two with assorted necessities will impact all those trying to board a plane in a timely fashion. Though I have been a loyal Southwest customer for many years, I will seek other carriers regardless of the price.
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