09-15-2007
02:39 AM
1 Love
Thanks for apologizing. It shouldn't have taken as long as it did, but at least you realized you screwed up. I'm flying in to Vegas on Southwest next Friday. Someone who's dressed like Kyla's welcome to sit next to me.
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09-08-2007
04:50 AM
1 Love
I've been a loyal Southwest customer for a lot of years. There's absolutely nothing wrong with the way that girl's dressed. Furthermore, as someone who's flown on your flights into Vegas plenty of times, I routinely see women dressed far less modestly than her. No one seems to object to them (nor, for that matter, do I) but if this girl's skirt was a problem plenty of the ones I've seen should have provoked a crisis. Your people were wrong on this, and you're compounding the PR problem by not apologizing and pledging to handle such situations differently in the future. Frankly, I'm disappointed because I normally think quite highly of your company. Hopefully you'll see your error soon and acknowledge it.
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