This change in policy demonstrates a complete lack of understanding and imagination. How can you think that this will not impact other passengers and staff as much as it will impact the families themselves?
Honestly, the motivation for this move baffles me. Do you honestly believe that majority of your customers would begrudge the simple courtesy of pre-boarding to passengers who are already going through an extremely stressful experience? Those are the kind of people you want flying on your planes? Well, I'm proud to say that you will not count me among them. My family and I will not be flying your airline again.
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