02-16-2010
06:05 PM
1 Love
THANK YOU for protecting my right to the seat I have purchased. Nothing is more aggravating that having to be leaned upon by a stranger who is too big for his seat. Don't be intimidated on this issue! Change the extra seat without apology. You must make a determination where the "Too Fat" rule applies. I don't want to be crammed into a seat next to a 400 pound neighbor. If some people think it is their right to infringe on everyone else, then what do you do with the 900 lb passenger? In my opinion, you charge them for 2 seats, or kick them off, or I will kick myself off my next opportunity to fly with Southwest. YOU DID GOOD! Keep it up, just stop apologizing!
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