02-15-2010
04:21 PM
As I understand the situation, Mr. Smith had already paid full price for 2 seats (for whatever reason), but agreed to relinquish his right to the extra seat in exchange for reaching his destination earlier. He then boarded the plane, stowed his luggage, seated himself, pulled down the seat dividers and fastened his non-extended safety belt, all within full view of the on-site staff members. All well and good. However, then the staff made an extraordinary decision: to embarass him publicly by demanding he stand up, remove his luggage and leave the plane immediately. There is no record of him acting disruptively, posing a real threat to other passengers' safety or comfort, or any other situation that would merit this public humiliation.
Frankly, when we fly, we purchase three seats for two people, just to have the extra room for elbows, thigh bones, books, and other comforts. The standard seat is not made for the standard American person. However, knowing that I run the risk of public humiliation on your airline should I ever change flights to one that can not supply that extra seat, I see that choosing another airline is best.
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02-15-2010
04:21 PM
As I understand the situation, Mr. Smith had already paid full price for 2 seats (for whatever reason), but agreed to relinquish his right to the extra seat in exchange for reaching his destination earlier. He then boarded the plane, stowed his luggage, seated himself, pulled down the seat dividers and fastened his non-extended safety belt, all within full view of the on-site staff members. All well and good. However, then the staff made an extraordinary decision: to embarass him publicly by demanding he stand up, remove his luggage and leave the plane immediately. There is no record of him acting disruptively, posing a real threat to other passengers' safety or comfort, or any other situation that would merit this public humiliation.
Frankly, when we fly, we purchase three seats for two people, just to have the extra room for elbows, thigh bones, books, and other comforts. The standard seat is not made for the standard American person. However, knowing that I run the risk of public humiliation on your airline should I ever change flights to one that can not supply that extra seat, I see that choosing another airline is best.
... View more