I choose to fly SWA because of wide choice of flights & more reasonable prices. But open seating brings out the worst in people. Standing in the "A" "B" or "C" line for an hour is anxiety causing, because people are such hogs. If everyone would be courteous & follow the "rules," it could work, but we know that there are always those people who believe that the rules don't apply to them. And the Southwest personnel don't help - at all. If the protocol for lining up could be announced and reinforced by Southwest attendants, it might be better. But it's every man for himself. SWA also needs to enforce the rules about carry-ons. Some people carry on so much stuff, that there is no room in the overhead compartments for those who don't board first - and hence the anxiety about boarding first! Gary - there needs to be a better way ....
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