The old program was much simpler and was better for everyone who used SWA a lot and knew how to.
The new program is based on dollars spent not trips.
Hurts frequent fliers who use lower fares to get around.
It looks like the others--blend between credit card programs and competitiors.
sorry to see the old program go.
I guess they need to do this to make money, reduce the number of free flights, free flyers taking up seats that they can sell. Black outs dont really fit in the formula for me--benefit that doesnt matter.
The days of HERB and the unique and simple bite the dust!!!
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