I whole heartedly agree with original poster.
What makes us travel Southwest, almost exclusively, are the things Southwest is planning to change. Once Southwest becomes like all the other airlines there will be no reason to always look to Southwest 1st. Currently we are aware that Southwests baggage policy makes it worth paying a little more. I hope management will reconsider giving into a whinny stockholder only interested in quick profits and with no interest in the satisfaction of long-term customers.
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