Wow manager Josh it's a good thing you work for SouthWest with your computer generated response. I've listened to both sides and it appears that Linda and SouthWest Airlines are just unwilling to admit that they're wrong. Since they can't be grown ups about this I guess it just forces us citizens who are forced to fly for work just about every week to go somewhere else. What are they going to do if this ever happens to anyone who isn't semi "famous"? The answer is nothing! SouthWest Airlines could give a shit about their customers as long as they keep bringing in money. Welcome to corporate America!
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