02-16-2010
01:07 AM
So does SWA offer refunds to all the overweight customers that are removed from planes? I mean how does refunding a $150 ticket and offering a $100 credit voucher to a famous/wealthy director solve the problem. I'm pretty sure that ticket refund and credit voucher doesnt put a dent in Silent Bob's pocket book. I say you change your policies and implement a more practical policy and hire Kevin Smith to star in and/or direct a commercial for your airlines and spray paint a poster of Cop Out on one of your planes. Now that would seem like a reasonable apology!!!
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