02-02-2008
01:39 AM
12 Loves
I want to thank the staff of Southwest for all the help they gave me, I was on a flight on Wednesday Jan 30,08 and return on Wednesday Feb 6,08 for $99 each way (Wednesday only) but when I call Southwest to check on my flight that was leaving for that day I found out it was cancel. I was book on Friday Feb 1,08 for the same price as Wednesday fare, but on that Friday my flight was also cancel due to weather again. The clerk at the gate book me on another flight for Sat Fed 2. Most of the time when you have to book another flight due to cancellation, you have to go at the ticket counter and stand in a long line but I did not have to due to the clerk at the gate. I have been on other airlines that would just let there passinger to defent for them self, but not Southwest. Thanks agin
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